Privacy policy

Privacy Policy

Effective Date: 22/05/2023

At Yaldar Enterprises, your privacy is our priority. Whether you are visiting our website, purchasing a product, or using our consulting and translation services, we are committed to protecting your personal information and being transparent about how we use it.

This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website: www.yaldar-enterprises.com (the "Site"), and our services (the "Services").

1. What Information We Collect

  • Contact Details: Name, email address, phone number.
  • Order & Payment Info: Billing/shipping address, order history, payment confirmation.
  • Account Data: Username, password (if applicable).
  • Communication Info: Emails, contact form messages, chat history.
  • Usage Data: IP address, browser type, visited pages, and cookies.

2. How We Use Your Information

  • To process your orders and consulting service bookings.
  • To send confirmations, invoices, and updates.
  • To provide customer support and reply to inquiries.
  • To improve the Site and personalize user experience.
  • To send optional promotional content (if subscribed).
  • To detect and prevent fraud and misuse.

3. Cookies & Tracking

We use cookies and tracking technologies to improve your browsing experience and understand how users interact with our website. You can disable cookies via browser settings. Learn more at Shopify Cookie Policy.

4. Sharing Your Information

We may share your data only with trusted third parties, including:

  • Payment processors (for secure transactions).
  • Shipping & logistics partners (for product deliveries).
  • Legal entities (when required by law).

5. Data Security

We apply industry-standard protections to safeguard your personal data. However, no online system is fully secure. Please use a strong password and keep your credentials safe.

6. Data Retention

We keep your data only for as long as needed to provide services and fulfill legal obligations. You may request deletion of your data anytime.

7. Your Rights

You may have the right to:

  • Access your data.
  • Request correction or deletion.
  • Withdraw your consent.
  • Object to processing.
  • Request a copy of your personal data.

To request any of the above, email us at: support@yaldar-enterprises.com

8. Children's Privacy

Our services are not intended for users under 16. We do not knowingly collect children’s personal data.

9. Third-Party Links

Our Site may include external links. We are not responsible for the privacy practices of other websites. Please review their individual policies before providing any data.

10. Policy Updates

We may occasionally update this Privacy Policy. All changes will be posted on this page with a new effective date.

11. Contact Information

If you have any questions or concerns about your privacy, contact us at:

Your trust matters. We’re committed to keeping your information safe and secure.